Contacts

How to Reach Us

Have a question, comment or suggestion for the team behind shivaniacademy.in? The easiest way to get in touch with us is by email. Send your message to contact@shivaniacademy.in and a member of our editorial team will read it personally.

What You Can Write About

We welcome messages on a wide range of topics related to our website and our coverage of the Lucky Star Aviator game, including:

• Questions about our content — if something in one of our reviews, guides or articles is unclear, we are happy to explain it further.
• Corrections — if you spot an inaccuracy, an outdated detail or a broken statement in any of our materials, please let us know so we can verify and fix it promptly.
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Response Time

We read every message we receive. We usually reply within a few business days, although during busy periods it may take a little longer. Please note that our team does not operate on weekends or public holidays, so messages sent during those times will be answered on the next working day.

Questions About Your Casino Account

Please keep in mind that shivaniacademy.in is an independent review and information website — we are not a gambling operator and we do not run any casino, accept bets or manage player accounts.

For that reason, we are unable to help with issues such as:

• deposits or withdrawals of funds;
• bonus activation, wagering or payouts;
• account registration, verification or blocked accounts;
• technical problems on a casino platform.

All of these matters should be directed to the customer support service of the casino itself, which you can usually reach through the live chat or support email listed on the operator's official website.

Need Help With Gambling?

Gambling should always remain a form of entertainment. If you feel that it is starting to negatively affect your life, your finances or your relationships, we encourage you to seek support as early as possible.

In India, you can reach out to iCall, a free and confidential psychosocial helpline run by the Tata Institute of Social Sciences (TISS). Their trained counsellors can provide emotional support and guidance on gambling-related concerns. You can find more information, including their helpline hours and contact options, at icallhelpline.org.

Remember: asking for help is a sign of strength, and professional support is available.